Refund Process
Refunds are not automatic. All refunds are subject to a $10 processing fee. Refunds are also subject to application to other financial obligations owed the university. Refunds take a minimum of two weeks to process and will be mailed.
Students may receive a portion of the tuition fee refunded upon formal withdrawal from class. The Student Accounts Receivable Office calculates pro-rated refunds for all students.
How to receive a full refund?
Drop before the first day of class.
Refunds for Canceled Classes
If a class is canceled, students will be dropped and a full refund will be allowed.
Other Fee Refunds
Campus fees and health clinic fees are non-refundable unless the class is canceled or you complete the drop process prior to the first day of class.
The length of your course and the date that you drop your course determines the refund percentage. Select the length of your course below and view the Refund Rules.
● One Week Class:
Drop prior to the first day of class to receive a full refund.
1st day of class = no refund
For classes two weeks and longer:
Students may receive a pro-rated refund beginning the first day of class, see schedules below.
Two week classes:
Drop prior to the first day of class to receive a full refund, less $10 processing fee
Refunds - Canceled Classes
If a class is canceled, students will be dropped and a full refund will be allowed.
Three and four week classes:
Drop prior to the first day of class to receive a full refund, less $10 processing fee
Refunds - Canceled Classes
If a class is canceled, students will be dropped and a full refund will be allowed.
Five weeks or longer classes:
Drop prior to the first day of class to receive a full refund, less $10 processing fee
Refunds - Canceled Classes
If a class is canceled, students will be dropped and a full refund will be allowed.
Obtain a Refund form and an Add/Drop form from the Campus Service Center in Building 47.
You may download the Add/Drop form here (pdf file - opens in a new browser tab/window) .
Complete both forms and obtain the signature of the instructor on the Add/Drop form. (NOTE: Instructor's signature is not needed if the course is dropped prior to the first day of instruction or if the class is canceled.)
Return both forms to the Campus Service Center by the appropriate Add/Drop Period deadline.
Verify your current mailing address listed in the MYCSUMB CMS student information system. If you don't have access to CMS, please call the Campus Service Center in the Student Services Building (47), (831-582-5100).
Questions regarding refunds should be directed to Student Accounts Receivable (831-582-3139 or 831-582-4728).
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