Students are to use the CSUMB email as their primary email while enrolled at CSUMB. 

1. Go to my.csumb.edu/dashboard. (opens in a new browser tab/window)
2. Enter your Otter ID and password and select ‘Log in’. 
3. Your Dashboard will open. 
4. Select the email link at the top.

CSUMB may send important notices to this email account from the Registrar, Financial Aid, Student Financial Services, Extended Education and other offices.  Please review this account daily. 

Your OtterID is used to log into your CSUMB email and CSUMB CMS Student Center.

Note:  This is a separate system from your LEARN account.

Your OtterID is your primary login for CMS-MyCSUMB.

Go to id.csumb.edu (opens in a new browser tab/window).  Enter your First Name, Last Name, and Date of Birth in the blue box on the right side of the screen, select Enter. 

Your Otter ID will be displayed on the next screen.  Read the instructions in the second paragraph for your default password. 

For additional instructions on your Otter ID & Password visit id.csumb.edu/help/otterid.  Here you can find out how to:

1. Change your password
2. Update your password questions

Note:   If your password does not work, three failed attempts will lock you out.

Video - How to log in to MY.CSUMB.EDU:

Contact the help desk at (831) 582-HELP if you need your Otter ID Password is not working or needs to be reset.

Note: Three failed attempts will lock you out.

If you cannot locate your Otter ID (using id.csumb.edu) contact the Campus Service Center at (831) 582-5100.

Under Student Center, you will have access to functions Including:  viewing your classes, accept financial aid, view account balance, make payments, view and update your address/demographic information, view holds on your account and outstanding To Do’s. 

1. Go to my.csumb.edu/dashboard (opens in a new browser tab/window).
2. Enter your Otter ID and password and select ‘Log in’.  Your Dashboard opens.  
3. Under "Links", select "CMS Student/HR"    Your Student Center opens.

*Become familiar with self service and be sure to check your account status periodically.

CSUMB may use your official CSUMB Student Mailing Address to mail important notifications, refunds, transcripts, diplomas, etc. For instructions on how to update your official Student Mailing Address with CSUMB, download the pdf linked below.

Download an illustrated pdf of step-by-step instructions for updating your Address.
(opens in a new browser tab/window)

You will need Adobe Acrobat Reader to open these instructions.

You are welcome to call Extended Education. Our staff is here to assist you! If you have any questions that have not been answered through other sources, please feel free to contact Extended Ed directly at (831) 582-4500.

Summer fees are due at time of registration. Students are responsible for all fees.

Financial Aid may not disburse against Summer classes. Students are to pay for summer fees from previous refunds.

For assistance with financial aid, please contact the Extended Education Financial Aid Counselor:   
MaryHelen Dorado         831.582.3554         mdorado@csumb.edu

• Go to my.csumb.edu/dashboard.  (opens in a new browser tab/window)
• Enter your Otter ID and password and select " Log in".  Your Dashboard will open.
• Under "Links", select "CMS Student/HR" Your Student Center opens.
• Under "Finance" section, click on "Make a Payment"
• Select "Extended Education Payments"
• Select "MBA Program" or "EMBA Program" (Executive track) 
• Select 'Tuition Payment'  for tuition payments or "Tuition Deposit" for tuition deposits.

--For program fees or tuition select "Student Account Payment".   Enter amount of payment and reason for payment, select add to basket and proceed to enter your payment details.

*NOTE:  A processing fee will be applied to all Credit Card Payments.  Processing fees are not applied to e-check payments.

For general financial aid information visit financialaid.csumb.edu (all links open in a new browser tab/window).

CSUMB Extended Ed students enrolled in eligible graduate and certificate programs* can be awarded up to $20,500 in federal financial aid loans based on financial aid award requirements.  (*eligible programs include the Online EMBA, MBA and Science Illustration Certificate Program).

How to Apply for Financial Aid:
Go to http://financialaid.csumb.edu/how-apply (opens in a new browser tab/window) for step by step instructions.

How to Accept my Loan:
Once your FAFSA has been processed, you will receive an award letter from financial aid.  Read the letter carefully and be sure to complete all of the steps in the letter, including:

•  Accept loan(s) in CMS database.  Download FA Acceptance Instructions for a detailed how to. You will need Adobe Acrobat Reader to open these instructions.
• Complete Master Promissory Note at https://studentloans.gov.
• Complete Loan Entrance Counseling at https://studentloans.gov.
• Update your student mailing address in CMS-Self Service.  Your student mailing address is the address your refund will be mailed to.

For questions regarding financial aid, contact your financial aid counselor. Go to the financial aid contact page (opens in a new browser tab/window) to view a list of counselors. Counselors are assigned alphabetically by student's last name.

Download an illustrated pdf of step-by-step instructions for accessing your financial aid information online.
(opens in a new browser tab/window)

You will need Adobe Acrobat Reader to open these instructions.

For assistance with financial aid, please contact the Extended Education Financial Aid Counselor:   
MaryHelen Dorado         831.582.3554         mdorado@csumb.edu

The Budget Control Act (BCA) of 2011 was signed into law on August 2, 2011. The U.S. Department of Education issued a Dear Colleague letter [Gen-11-16] to All Post Secondary Institutions regarding the changes commencing July 1, 2012. This Act makes two changes to the Federal Direct Stafford Loan Program.

First:
Graduate and professional students are no longer eligible to receive Federal Direct Subsidized Loans for all loans processed on or after July 1, 2012. All previously disbursed loans prior to July 1, 2012 are not affected by this change.

Second:
All discount fee rebates for both undergraduate and graduate level students will be terminated. This provision, in effect terminates DL Borrower Repayment Incentives:

Termination of Repayment incentives to DL borrowers to encourage on-time repayment of loans including:

• Any reduction in the interest rate, or;
• Origination fees
• Up-front interest rebate

Also affected by the changes are Direct Parent PLUS/Grad PLUS Programs.

The law continues to authorize the incentive offer of a reduction to the interest rate for DL borrowers who opt to have electronic payments automatically debited from a bank account.

If you have any questions, please contact the MaryHelen Dorado, Extended Ed Financial Aid Counselor, at 831-582-3554 or mdorado@csumb.edu.

Fees are due at time of registration.  If your employer would like to pay for your tuition, they will need to complete the steps listed below.

Prior to the term start, students may have their employer request a formal agreement to pay CSUMB directly. This is called a Third Party contract. 

Once a signed agreement from the employer is submitted and accepted, CSUMB will invoice the employer.

Students are still responsible for all unpaid fees that are not covered by the Third Party contract.

1. Download the Employer Payment Authorization template pdf (opens in a new browser tab/window).
2. Provide your employer with your CSUMB Student ID (9 digits), not your OtterID (4 letters/4 digits)
3. Your employer may use this template for content. 
4. The official authorization letter is to be submitted on company letterhead and signed. 
5. This authorization is to be term and year specific with a maximum amount allowed. 

Note:  Students receiving employer paid tuition reimbursements after a class ends, are required to pay fees upfront at time of registration.  Students may seek financial aid for fee assistance.

Please submit your request to your Student Success Advisor. 

Your request is to include the term/year and course # that you would like the Tuition Statement to reflect.  The form will be emailed to you and you may submit this form to your employer. 

The form will reflect (Yes or No) if you have successfully completed the course with a grade of B or Better.  The form will not list your specific grade.  If required, you may obtain this information from your Student Center. 

Commencement is the final ceremony. All links below open in new browser tabs/windows.

CSUMB Commencement 2012 - More Information:

Saturday, May 19, 2012   10:00 a.m.   
Freeman Stadium on CSUMB Campus

Please plan for your guests to be seated by 9:15 a.m.
The ceremony will last approximately 2-1/2 hours (12:30 p.m.)
Carpooling is suggested and will allow all attendees easy access to the stadium. 

View this site http://commencement.csumb.edu/commencement-home for general information and resources for commencement. 

Information included on the site:  http://commencement.csumb.edu/2012-ceremony-information

• Student Information 
• Guest Information 
• Announcements/Invitations 
• Watch the ceremony online 
• Cap & Gown
• Commencement Protocol 
• Honors/Distinction 
• Directions/Parking 
• Disability Accommodations
• Hotels/Motels
• Gift Sales 
• Photography 
• Program

Note:  Parents' Reception
Friday, May 18, 2012   4:00 p.m.   Alumni Visitor Center on CSUMB Campus
http://commencement.csumb.edu/commencement-home

A complete set of maps of the CSUMB campus and vicinity is available here:

http://about.csumb.edu/maps-legends (opens in new browser tab/window)

Driving directions and public transit information to help you reach the CSUMB campus are here

http://about.csumb.edu/directions (opens in new browser tab/window)

• Avoid the traffic rush and arrive on campus by 8:30 a.m.
• University Police personnel will direct you to the available parking lots.
• Please do not park in the shoulder areas off of Lightfighter Drive. This is federal property and you will be ticketed.
• All guests are asked to limit the number of cars. So have fun, be together, and carpool! 

More Information and Driving Directions are available here.

A maximum of 8 tickets will be made available to all participating students.

Will Call

Students are required to sign up for Will Call tickets! 
To avoid the rush on Saturday, pick up your tickets on Friday, May 18.

To pick up your tickets, you will be required to show an Otter or a valid State ID.
You may designate tickets to family/friends at the Will Call booth with separate envelopes.

Will Call Hours

• Friday, May 18, from 8 a.m. to 5 p.m. at the Campus Service Center, located in the Student   Services Building on Sixth Avenue.

• Friday, May 18, from 5:30 p.m to 8 p.m. at the University Center front desk. (Will Call will close at the Campus Service Center and reopen at 5:30 p.m at the University Center)

• Saturday, May 19, from 8:00 a.m. at the stadium. Be prepared to pick up tickets and remain on the field. 

Any tickets not picked up by 8 p.m. on Friday, May 18 will be forfeited and released for general audience use on a first-come, first-served basis.    

Sign Up and view more information on Where and How to get tickets:   http://csumb.edu/search/redirect/11223?searchterm=commencement

Spring GradFest March 13, 2012
University Center 9 a.m. to 6 p.m.

A one-stop-shop opportunity for graduating seniors to purchase your cap and gown, have your graduation portrait taken, check to ensure the correct spelling of your name on your diploma, join the Alumni Association and socialize with other graduates.

http://commencement.csumb.edu/grad-fest

Students will place orders online at www.herffjones.com/CSUMB.

Since 1920, Herff Jones has been providing class rings, commencement regalia, announcements, college diploma frames, and other graduation products to colleges across the nation. Herff Jones believes your accomplishments need to be recognized and rewarded with quality products and service. 

Students may attend Grad Fest to purchase your cap/gown/hood and pick up your tickets.

Spectators
Guests enter the stadium and take a seat by 9:15am in the unassigned seating.  Spectators should be prepared with sunscreen and for chilly breezes in the stands.

Attention Graduates
The graduates gather on the South side of the parking lot. Generally, just follow all the other people in gowns.  There are guides that will point you in the right direction. 

Once in the staging area, look for a sign that says Business.  There is a separate banner for the MBA program.  Business and MBA will likely be close. 
 
Entering the stadium:
Organizers will assist each group. Dr. Murray Millson will be leading, as he does every year.  The procession goes around a long way and enters the stadium on the track.  The total procession is just under a mile. This goes by very quickly with all the pomp and circumstance. 
 
After the ceremony:
Graduates file out and are met on the center field by families and friends. At that time, the event is concluded.
 
Special Attention:
Wear sunscreen and have sunglasses handy. 
Weather varies; usually warm enough for graduates on the field and in gowns.

The entire event takes a couple of hours, so a bottle of water is often needed.

Remember that this is "Your Day".
Congratulations and enjoy every moment!