EE Courses
Administrative Professional Certificate Program
Program Description
For those working in the field of administrative
support, the Administrative Professional Certificate Program offers
skills and knowledge in a variety of content areas vital to the
success of your work.The program focuses on skills for both entry-level,
as well as new ideas for the more experienced employee. Successful
completion of the program will earn you three (3) CEU’s (continuing
education units).
The Program consists of the following five sessions:
Sessions run from 9 AM - 3 PM
Earn 0.6 CEU's per session X 5 sessions = 3.0 CEU's
Current Location: University Center, Sixth Avenue
- November 29, 2006 - EAPC 101, CRN 45071: Delivering Great Customer
Service
- February 13, 2007 - EAPC 106, CRN 25083: Effective Business
Communication
- March 23, 2007 - EAPC 103, CRN 25084: Project Management Basics
- April 19, 2007 - EAPC 107, CRN 25085: Working Effectively Across Generations
- May 23, 2007 - EAPC 105, CRN 25086: Succeeding in Times of Change and Transition
To earn the Administrative Professional Certificate
- You must enroll in and complete the series of five
workshops listed above*
- You will be expected to document a successful application
of one or more of the learned skills at your workplace
*For those interested in enhancing their skills without completing
the entire program, you may enroll in only the session(s) that
you need.
Who will benefit from the program?
- Newly appointed administrative support personnel
- Administrative support personnel in rapidly changing companies
- Those looking to validate solid experience in administrative
support positions
Program Outcomes
Here are tools and techniques you will take with you at the
end of the series:
- An understanding of why change is difficult
- 5 techniques for managing change effectively
- A process for resolving difficult conversations – yours
and others’
- A framework for managing projects and multiple priorities
- Tips and techniques for spotting and correcting grammar
and proofreading errors
- Effective strategies for supporting and communicating
with your boss
Program Features
- Enrollment is limited to 25 per session – assures
participation and skill practice
- Case-study/action learning approach – assures relevance
and a chance to get your hands on the material
- Local facilitator – familiar with the business and
service issues in our area
- Upon completion of the program, you will be honored in
a special ceremony
Cost: $125.00 per session
Instructor and for further information about the program:
Dennis Hungridge, Professional Development Manager, CSUMB
dennis_hungridge@csumb.edu
Registration:
Contact Extended Education at 831-582-4500 or extended@csumb.edu
Download Registration form
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